Burner will not heat
A dead element or burner usually means the element, switch or wiring behind it.
Home / Stove repair
Stove service · New Westminster BC
Range and cooktop repair across New Westminster, from long-serving coil ranges in walk-up apartments to induction cooktops in new riverfront condos. Same-day appointments may be available.
Common issues
New West kitchens range from decades-old apartment stoves to brand-new induction tops. Here is what goes wrong.
A dead element or burner usually means the element, switch or wiring behind it.
Loose terminals, burnt receptacles and worn infinite switches are common on hard-working apartment ranges.
Error codes, pans not detected or zones that shut off. Tell us the make and the code when you call.
Moisture, spills or a failing spark switch can keep a gas burner clicking.
Touch controls that will not respond, hot-surface lights that stay on or elements that cycle oddly.
Clogged ports or misplaced caps reduce heat. If you smell gas, leave and call FortisBC first.

Electric & gas
Tell us what kind of cooktop you have and whether it is a range or a built-in. Gas work is confirmed on the call before booking.
From 24-inch apartment ranges to induction tops.
If you smell gas, leave and call FortisBC before you call us.
You see the recommended fix and decide.
How it works
No online form. Call 778-769-2331 and we will get your stove visit sorted.
Tell us your New Westminster neighbourhood, the cooktop type and which burners or controls are not working.
We confirm availability (same-day when the schedule allows) and the service-call details before you book.
We assess the stove on site, explain what we found and the options, and you decide whether to go ahead.
Service area
Stove and cooktop service across Sapperton, Queensborough, Uptown, Downtown and the Quay, Queen's Park, Moody Park, the West End and Brow of the Hill.

FAQ
Same-day stove appointments may be available depending on the schedule and your neighbourhood. Call 778-769-2331 to check.
Yes. Compact ranges are common in New West apartments and are covered.
Yes. Note the error code or symptom before you call.
Sapperton, Queensborough, Uptown, Downtown and the Quay, Queen's Park, Moody Park, the West End and Brow of the Hill.
No. Leave the home and call FortisBC or 911 first.
No. Booking is call-only. Call 778-769-2331 to arrange stove repair in New Westminster.
Call today
Skip the form. Call with your neighbourhood and the cooktop symptoms.
Tell us the cooktop type and what is not working. Serving all of New Westminster.
Call 778-769-2331